Tuesday, July 31, 2007
posted on: 6:22 PM
"COURTS IS SO ABSURD!" by Celebrity Blogger, XiaXue.-
http://xiaxue.blogspot.com/2007/07/moving-in-3-days.html-- "SO ANYWAY.Yesterday after Ikea we also went to Courts, and Courts is so absurd!
First we saw a mattress that we really liked (its $1390) and we asked the young sales guy if for that price it is selling just that mattress (it was sitting on a white leather bedframe selling for, like $800 or something).
He said yes.
Soon after, an old Indian couple came and they enquired about the mattress, and in a rather haughty way asked (as if taken for granted) if the bedframe would be given free to them.
The young salesman said "No" and the Indian couple walked away.
While Mike and I were still sitting on the mattress and discussing about it, the salesman's friend came along, and our salesman begin to talk to his colleague about the Indian couple, insulting them (in chinese) and saying how ridiculous they are to expect the bed frame to be given free.
Mike and I walked around for a bit after this, deciding if we should get the mattress that day or not, and when we decided to do just that, we met another sales lady whom we finally sealed the deal with.
We asked the same question as before, because we needed a divan and if a divan is going to be sold at a discounted price together with the mattress we would buy it.
The saleslady walked away to check, and when she came back, she was all bouncy and told us with glee that they are going to throw in the bedframe for us for free!! A NEW SET! With divan, stumpy metal legs, leather backing (although it's quite ugly, but it's removable) and everything!
SIAO OR NOT YOU TELL ME?
I'm not complaining, but they are so disorganised la, the salespeople like all don't know their stuff, and what, if we didn't check, they are not going to give us the bedframe lah!And the poor Indian couple got scolded and everything!And if they are giving away something that's $800 for free, shouldn't they put it on the sign so that people would be tempted to buy the mattress? Can boh dai boh chi like that give away bedframe one meh??
Courts is so weird.
Sorry, I'm very auntie. Sigh." --
Desmond & colleague @ Courts Tampines (ex work place)
After reading XiaXue's blog posting about this, I din really want to mention much on this because I used to work there. Believe XiaXue visit the Megastore outlet as she mention she visited IKEA before that. I was previously allocated at
COURTS Tampines Mall, I.T department as a Product Specialist. So when I happened to encounter XiaXue's bad experience, I laughed. Not because of XiaXue but
COURTS disorganised of marketing and customer service.
Yes! You are right XiaXue, if you did not asked for the promotion they will jolly bypass the so called 'free-gift' for you. As I mention, certain promotions are not published in the newspaper and even if they do so, not all customer are aware. Therefore there a conflict inbetween. For example, if you were to walk-in not aware of the promotions would't you be impressed when the salesperson tells you this; "Yes, in additional we will give you this this this.. blah blah blah for free..."? Of course not only
COURTS but in general i believe.
XiaXue, if you got issue about your current purchase do let me know. Cause life being a salesperson i loath but not a 'Con-man'. Hope you get lucky with it, because the worst i believe it the delivery part.. OMG. -.-
Sorry, i'm just so disgusted with their practise of selling. HAHA.
Dessy Desmond Tan.
- the end -
